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Payment Integration

CareLaunch provides integrated payment processing through Stripe, enabling secure payment collection for virtual care practices.

Stripe Integration​

CareLaunch uses Stripe as its payment processor, providing:

  • Secure Payment Collection: PCI-compliant credit card and debit card processing
  • HSA/FSA Support: Accept health savings and flexible spending account cards
  • Automated Receipts: Automatic email receipts for all transactions
  • Refund Processing: Process full or partial refunds directly from the platform
  • Recurring Billing: Sell memberships and subscriptions using Stripe recurring prices

Practice Management System Integration​

Connect CareLaunch with your practice management system for:

  • Charge Capture: Automated transfer of billable services
  • Patient Statement Generation: Streamlined patient billing
  • Payment Posting: Efficient recording of payments received
  • Financial Reporting: Comprehensive financial analytics

Implementation Approach​

Data Mapping​

Our implementation team will work with you to map data between CareLaunch and your billing system:

  • Procedure Codes: Ensuring accurate CPT/HCPCS code transmission
  • Provider Information: NPI and other provider identifiers
  • Patient Demographics: Essential information for billing

Security & Compliance​

All payment integrations are designed with strict security and compliance features:

  • HIPAA Compliance: All data transfers adhere to HIPAA requirements
  • Data Encryption: End-to-end encryption for all financial and PHI data
  • Audit Trails: Comprehensive logging of all billing activities
  • Role-Based Access: Granular control over who can access billing functions
  • Secure Credentials Management: Secure storage of integration credentials

Benefits​

  • Reduced Administrative Burden: Eliminate duplicate data entry between systems
  • Faster Payments: Collect payments at booking, check-in, or after visits
  • Improved Accuracy: Standardized data mapping reduces errors
  • Enhanced Financial Visibility: Gain insights into your revenue cycle
  • Streamlined Reconciliation: Match payments to services automatically

Supported Systems​

CareLaunch offers flexible billing system integration capabilities through our FHIR-based API. Our platform can connect with any billing system that supports standard healthcare data exchange formats.

The integration framework supports:

  • API-based integrations: REST or SOAP APIs for modern billing systems
  • File-based exchanges: Secure file transfers for batch processing
  • Custom integrations: Tailored connections for proprietary systems

Our implementation team will work with you to determine the most efficient integration approach based on your existing billing infrastructure.

Getting Started​

To implement a billing integration, contact your CareLaunch account manager or email [email protected]. Our team will:

  1. Assess your current billing workflow
  2. Review your existing billing system(s)
  3. Develop an integration implementation plan
  4. Configure secure connections between systems
  5. Test the integration in a non-production environment
  6. Deploy to production with ongoing support