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Care Team Management

Care Team Management lets you assign providers to patients so everyone involved in a patient's care can stay coordinated. You can build care teams and keep track of who's working with each patient — all from the patient's profile.

Overview​

With Care Team Management, you can:

  • Build care teams for each patient with the providers they need
  • Search and add providers by name, or use the advanced search to find providers by other criteria
  • Quickly add yourself to a patient's care team with one click
  • Track changes with a full history of who was added or removed
  • Stay in sync with real-time updates across your organization

Working with Care Teams​

Viewing a Patient's Care Team​

The Care Team widget appears on each patient's detail page. You'll see:

  • Each provider's name and credentials
  • Their role on the team (e.g., "Team Member")
  • A link to the provider's profile

Click on any team member to go to their provider profile.

If a patient doesn't have a care team yet, the widget will show "No care team members found."

Adding Members to a Care Team​

  1. Go to the patient's detail page
  2. Click the pencil icon on the Care Team widget to open the Manage Care Team modal
  3. Start typing a provider's name in the Search Practitioners field
  4. Select a provider from the dropdown results
  5. Click Add to add them to the team

The provider will appear in the modal immediately, and the care team widget will update when you close the modal.

Using Advanced Search: If you can't find the provider by name, click the Advanced button next to the search field. This opens the full provider directory where you can search by name, email, or phone number. Select a provider and click Select to bring them back to the care team modal, then click Add.

Adding Yourself: If you're a provider and not already on the patient's care team, you'll see an Assign Myself button at the top of the modal. Click it to add yourself to the team in one step.

Removing Members​

To remove a provider from a care team:

  1. Open the Manage Care Team modal from the patient's detail page
  2. Click the X button on the member's card
  3. In the confirmation dialog, click Remove

The provider is removed from the active team, but the history of their participation is preserved for your records. If you remove the last member from a care team, the care team is automatically cleaned up.

How It Works Behind the Scenes​

Care teams in CareLaunch are built on the FHIR CareTeam standard. This means:

  • Interoperability — Care team data uses the same format as other healthcare systems, making it easier to share information if you integrate with external EHRs or health information exchanges.
  • Version tracking — Every change to a care team is versioned. If two people edit the same team at the same time, the system detects the conflict and prevents one person's changes from silently overwriting the other's.
  • Duplicate prevention — The system checks whether a provider is already on the care team before adding them, so you won't end up with duplicate entries.

Keeping Care Teams Effective​

Keep teams current. Review care teams regularly and remove providers who are no longer involved in a patient's care. This keeps communication focused and avoids confusion.

Keep provider profiles up to date. Care team members' names and credentials come from their provider profile. Make sure provider records are current so the team information stays accurate.

Connected Features​

Care Team Management works alongside other parts of CareLaunch: