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Microsites

CareLaunch Microsites are implemented as instances within organizations, providing customizable, branded experiences with specific feature sets and configurations.

Overview​

Microsites enable organizations to:

  • Create branded instances with custom URLs
  • Configure specific feature sets
  • Manage instance-specific content
  • Control user access and permissions
  • Customize messaging and documentation

Features​

Branding and Customization​

CareLaunch provides comprehensive branding options:

  1. Visual Identity

    • Custom logo upload
    • Icon customization
    • Instance-specific name
    • Patient-facing instance name (separate from internal name)
    • Branded URL (*.carelaunch.app)

  2. Content Customization

    • Headline configuration
    • Subtitle settings
    • Custom outgoing email
    • Branded messaging

Patient-Facing Instance Name​

The patient-facing instance name feature allows you to set a custom name that appears to patients, separate from your internal instance name. This provides greater branding flexibility and improves white-labeling capabilities.

Key Benefits:​

  • Branding Consistency: Display a tailored name to patients that matches your brand
  • White-labeling: Use different names for internal vs. patient-facing interfaces
  • Fallback Support: Automatically falls back to the internal name if no patient-facing name is set
  • Multi-context Display: Used across patient portal, registration forms, login pages, and other patient-facing interfaces

Configuration:​

  1. Navigate to Instances > [Your Instance] > Branding
  2. Locate the "Patient-Facing Name" field
  3. Enter your desired patient-facing name
  4. Save the configuration

The patient-facing name will be used in:

  • Patient portal titles and headers
  • Registration form branding
  • Login page branding
  • Document titles and footers
  • Portal navigation elements

Content Management​

Manage instance-specific content effectively:

  1. Document Management

    • File system integration
    • Terms of Service setup
    • Privacy Policy handling
    • Custom form support

  2. Resource Organization

    • Documentation library
    • File categorization
    • Content versioning
    • Access controls

Configuration​

Basic Setup​

  1. Instance Creation

    • Set instance name (internal)
    • Set patient-facing name (optional)
    • Configure URL
    • Upload branding assets
    • Set basic preferences

  2. Feature Configuration

    • Enable/disable features:
      • Analytics
      • Messaging
      • Forms
      • Tasks
      • Scheduling
      • User management

Integration Settings​

  1. System Connections

    • FHIR organization linking
    • Dataset configuration
    • API endpoint setup
    • User pool management

  2. Custom Options

    • Payment settings
    • Country overrides
    • Completion instructions
    • Instance-specific rules