Webhook Management
CareLaunch's Webhook Management system provides a comprehensive interface for managing webhooks and third-party integrations, enabling real-time data synchronization and automated workflows with external systems.
Overview
The Webhook Management system offers:
- Centralized webhook configuration for all third-party integrations
- Real-time event notifications to external systems
- Advanced webhook validation with URL sanitization and error handling
- Integration-specific webhook management with support for multiple providers
- Comprehensive monitoring and logging for webhook delivery and performance
- Secure webhook handling with proper authentication and authorization
Key Features
Webhook Configuration
-
Integration-Specific Management
- Manage webhooks per integration (SurveyMonkey, EHR systems, etc.)
- Integration-specific event types and object types
- Customizable webhook endpoints for different integration needs
- Support for multiple webhooks per integration
-
Advanced URL Handling
- Automatic URL sanitization and validation
- Whitespace and tab removal for clean URLs
- URL format validation and security checks
- Support for HTTPS endpoints with proper certificate validation
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Event Type Configuration
- Comprehensive event type selection for different integrations
- SurveyMonkey event types: survey responses, collector updates, contact changes
- Custom event types for specialized integrations
- Event filtering and conditional webhook triggering
Webhook Operations
Creating Webhooks
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Access Webhook Management
- Navigate to Admin → Integrations
- Select the specific integration (e.g., SurveyMonkey)
- Click "Manage Webhooks" to open the webhook management interface
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Configure Webhook Settings
- Enter the subscription URL (automatically sanitized)
- Select event types to monitor
- Choose object types for filtering
- Configure authentication settings
- Set retry policies and timeout values
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Validation and Testing
- Automatic URL validation and format checking
- Test webhook delivery with sample payloads
- Verify endpoint accessibility and response handling
- Configure error handling and retry mechanisms
Managing Existing Webhooks
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View Webhook Status
- Real-time status monitoring for all configured webhooks
- Delivery success rates and error statistics
- Last successful delivery timestamps
- Active/inactive status indicators
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Update Webhook Configuration
- Modify subscription URLs with automatic validation
- Update event type selections and filters
- Change authentication credentials securely
- Adjust retry policies and timeout settings
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Webhook Monitoring
- Comprehensive delivery logs and error tracking
- Performance metrics and response time monitoring
- Failed delivery notifications and alerts
- Detailed error messages for troubleshooting
Integration Support
SurveyMonkey Integration
The webhook system provides specialized support for SurveyMonkey:
-
Event Types
- Survey response submissions
- Collector status changes
- Contact list updates
- Survey completion notifications
-
Object Types
- Survey objects with detailed metadata
- Response objects with participant information
- Collector objects with distribution settings
- Contact objects with priority handling
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Priority Contact Handling
- Enhanced contact information processing
- Priority-based contact routing
- Automated contact validation and enrichment
- Integration with patient management workflows
EHR System Integration
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FHIR Resource Webhooks
- Patient resource change notifications
- Care team update notifications
- Appointment and scheduling webhooks
- Clinical data synchronization events
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Custom Healthcare Workflows
- Provider availability change notifications
- Care plan update webhooks
- Task assignment and completion notifications
- Report generation and delivery webhooks
Technical Implementation
Webhook Store Architecture
The system uses a centralized Pinia store for webhook management:
// Webhook store structure
{
webhooks: [], // Array of configured webhooks
loading: false, // Loading state for UI
creating: false, // Creation operation state
updating: false, // Update operation state
deleting: false, // Deletion operation state
error: null, // Error state management
currentIntegrationId: null, // Active integration context
eventTypes: [], // Available event types
objectTypes: [] // Available object types
}
API Endpoints
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Webhook CRUD Operations
GET /admin/integration/{id}/webhooks
- List webhooks for integrationPOST /admin/integration/{id}/webhooks
- Create new webhookPUT /admin/integration/{id}/webhooks/{webhookId}
- Update webhookDELETE /admin/integration/{id}/webhooks/{webhookId}
- Delete webhook
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Webhook Testing and Validation
POST /admin/integration/{id}/webhooks/test
- Test webhook deliveryGET /admin/integration/{id}/webhooks/{webhookId}/logs
- Get delivery logsGET /admin/integration/{id}/webhooks/{webhookId}/status
- Check webhook status
Error Handling and Resilience
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Automatic Retry Logic
- Configurable retry attempts with exponential backoff
- Dead letter queue for failed deliveries
- Automatic webhook deactivation for persistent failures
- Manual retry capabilities for failed deliveries
-
Comprehensive Error Logging
- Detailed error messages with context information
- HTTP status code tracking and analysis
- Response time monitoring and alerting
- Integration-specific error categorization
Best Practices
Webhook Security
- Use HTTPS endpoints for all webhook URLs
- Implement proper authentication and authorization
- Validate webhook signatures for data integrity
- Monitor webhook access patterns for security threats
Performance Optimization
- Configure appropriate timeout values for webhook endpoints
- Implement efficient retry policies to avoid overwhelming endpoints
- Use webhook filtering to reduce unnecessary notifications
- Monitor webhook performance and optimize as needed
Integration Management
- Document webhook configurations and dependencies
- Test webhook integrations thoroughly before production deployment
- Implement proper error handling in webhook consumers
- Monitor webhook delivery rates and success metrics
Troubleshooting
Common Issues
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URL Validation Errors
- Ensure URLs are properly formatted with protocol (https://)
- Remove any whitespace or special characters from URLs
- Verify endpoint accessibility from the CareLaunch platform
-
Delivery Failures
- Check endpoint availability and response codes
- Verify authentication credentials and permissions
- Review webhook payload format and compatibility
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Integration-Specific Issues
- Validate event type and object type configurations
- Check integration-specific authentication settings
- Verify API rate limits and quota restrictions
Support and Monitoring
- Use the webhook management interface for real-time monitoring
- Review delivery logs for detailed error information
- Contact support for integration-specific troubleshooting
- Utilize webhook testing features for validation and debugging
Future Enhancements
The webhook management system continues to evolve with planned enhancements:
- Advanced webhook analytics and reporting
- Custom webhook transformation and filtering
- Enhanced security features with webhook signing
- Integration with more third-party systems and platforms